Terms of Service

1. Agreement to Terms

By accessing or using GiftZO (the "Platform"), operated by GiftZO Technologies Pvt. Ltd., you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Platform.

2. Eligibility

You must be a resident of India and at least 18 years of age to register an account or transact on the Platform. By initiating a transaction, you represent and warrant that you meet these eligibility requirements.

3. Account Registration & Safety

To access certain features, including balance withdrawals and history, you may create an account. If you transact as a guest, your account details and balance are saved in your local browser storage. Clearing browser data or changing devices will result in permanent loss of access unless your account is upgraded to a registered status.

4. Gift Card Selling Rules

When selling a gift card on GiftZO:

• You represent that you are the sole and legitimate owner of the gift card.
• The card code provided must be fully active, valid, and loaded with the exact face value specified.
• Stolen, cloned, or fraudulently obtained gift cards are strictly prohibited. Such submissions will be flagged, reported to law enforcement agencies, and the associated accounts will be permanently banned.

5. Live Quotes & Rates

All payout quotes displayed in our Sell Wizard are calculated in real-time based on current demand. The payout rate shown at the time of your card code submission is locked and guaranteed for that transaction, provided the card verifies successfully.

6. Verification & Payouts

Each gift card code undergoes manual and automated verification. Payouts are initiated immediately upon successful validation, typically within 15 minutes. However, delays due to high network volume, bank processing downtime, or card issuer verification checks may extend processing times up to 24 hours.

7. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.

8. Contact Us

If you have any questions or concerns regarding these Terms of Service, please reach out to our legal compliance desk at support@giftzo.in.